Consulting and Coaching

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If someone were to ask you to identify the most common component of reoccurring problems in any group of employees, might your answer include the inability for employees to understand where the other person is coming from?

Controversial situations that happen are, many times, caused by underlying issues and generate a multitude of different reactions by the employees within any group.

These unexpected situations often cause managers and supervisors to be unprepared and unable to make difficult decisions quickly that will resolve issues.

As a management consultant and trainer, I help my clients learn how to: 1. Detect when these situations are developing. 2. Be prepared to effectively handle them so that their leadership is worthy of other people's trust 3. Inspire their staff to do the same. My clients are executives and mid-level managers who work to proactively identify situations such as these and prevent them from becoming problem  issues

 

When requested or necessary, I assess my client's needs through a proprietary assessment tool to address the issues, challenges, goals, etc. of my client. I also compare how my client perceives their expectations of their staff members to and, examine what the staff member's expectations and decision criteria actually are.

Once we see and compare perceptions vs reality, I design my programs to help draw employee's decision-making skills more closely to employer's perceptions while doing so in an easy, effective, ethical way.

Based on the needs of each working group, I work with supervisors to infuse these principles into their working group(s) or train the entire group and follow-up with their leader to monitor and track the effective implementation of these principles.

Call 949-378-4126 or click here to contact me today to explore how I can help you resolve any current issues and increase the momentum of achieving the goals of your group as well as those of your own.  I look forward to hearing from you.